Privacy Policy

WHO ARE WE?

Your personal data are being processed by Amnovis BV, a limited liability company under Belgian law, having its registered offices at Betekomsesteenweg 47C, 3200 Aarschot, Belgium, with company number 0748.862.962, RLE Leuven (hereinafter “Amnovis”), as the Controller of the processing according to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as the related legal and regulatory provisions regarding personal data protection. If you have any further questions, please contact us by sending an e-mail to info@amnovis.com.

PRELIMINARY REMARKS ON THE Privacy Policy 

Scope of application The current Privacy Policy (hereafter “the Policy”) shall apply between you and Amnovis when you use our website (accessible via www.amnovis.com or any other domain name redirecting the surfer towards this website), our Services described in the Terms of Use (available on www.amnovis.com/terms-and-conditions ), or yet again, when you contact us by e-mail, phone, chat,  or through social media (such as Instagram, Facebook or LinkedIn).  

Definitions. The meanings of the words written with a capital letter in the current Privacy Policy are given in the Terms of Use (available on  www.amnovis.com/terms-and-conditions) .

Changes. Amnovis reserves the right to modify the current Privacy Policy at any time. Once this occurs, Amnovis will advise you, in due time and to the extent possible, of these changes and of the effective date of these changes. If we are unable to notify you of a change in our Privacy Policy, you will be kept informed through our website. If you don’t agree to a change of the Privacy Policy, you should immediately stop using our website.

Cookies. For further information on the manner how we process personal data by cookies, you may check our Cookies Policy, available on www.amnovis.com/cookie-policy .

1. Information we collect and receive

Customer Data

Personal data, content and information submitted by users by using our website or via social media is referred to in this policy as “Customer Data.” As further explained below, the Customer Data is controlled by Amnovis. 

Other information – Categories of personal data

Amnovis may also collect and receive the following categories of personal data:

  • User and contact information. Users provide information such as an email address and contact details.

  • Log data. When you use the website our servers automatically record information, including information that your browser sends whenever you visit a website. This log data may include your Internet Protocol address, the address of the web page you visited before using the website, your browser type and settings, the date and time of your use of the website, information about your browser configuration and plug-ins, language preferences, and cookie data.

  • Device information. We may collect information about the device you are using, including what type of device it is, what operating system you are using, device settings, application IDs, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings.

  • Geo-location information. Precise GPS location from mobile devices is collected only with your permission. WiFi and IP addresses received from your browser or device may be used to determine approximate location.

2. Purpose and legal basis of your personal data’s processing

  1. We shall process your personal data only:

  1. for the purposes stated in the current Privacy Policy, and

  2. if we have the legal basis for this purpose.

  1. The legal basis on which we rely are as follows:

  1. Consent: Your free consent, given after being informed of its implications.

  2. Legitimate interest: A legitimate interest that we as an organization have, e.g. regarding the enhancement of our service delivery.

  3. Legal obligation: A legal obligation to which we are subject.

  1. The chart below states for what purposes we process your personal data, along with this process’s legal basis, where Amnovis is acting as the data controller. 


Purpose

Legal basis 


Marketing: We may process your personal data in order to send you ads or newsletters related to our products and services and to analyse those ads. 

Consent: When checking the box on the website you give your consent to receive our newsletter. You may always withdraw your consent by unsubscribing. 


Improving our products and services: We may process your personal data in order to analyse and enhance our products and services. 

Legitimate interest: We do our best to enhance your user experience by continually analysing and improving our products and services.


Protection: We may process your personal data in order to protect the security of our systems and of your data as well as we can, e.g. by performing a backup. 

Legitimate interest: We strive to protect our systems and your personal data as well as we possibly can.


Informing yourself: We may process your personal data in order to inform you about our products and services and, more precisely, about the changes brought to our prices, Terms of Use, Privacy Policy or Cookies Policy.

Legitimate interest: We strive to keep you informed about the changes brought to our products and services which you should be aware of.


Protection of our interests or those of third parties: We may process your personal data in order to protect our legitimate interests or those of third parties if the use you make of our products or services constitutes a breach of our Terms of Use or if you jeopardize or threaten to jeopardize the security of either our systems or those of third parties.

Legitimate interest: We strive to protect our interests as well as those of third parties.


Request from the authorities: We may be legally obliged to process your personal data or to send them to an appropriate judicial authority, or its representatives, following their reasonable request, or to the police on our own account if we have founded suspicions that the use you make of our products or services constitutes a breach.

Legal obligation: In some cases, we may be obliged to process your personal data in order to fulfil a legal obligation.


Other legal obligations: We may equally be obliged to process your personal data in order to fulfil a legal obligation to which we are subject, e.g. an accounting obligation. 

Legal obligation: In some cases, we may be obliged to process your personal data in order to fulfil a legal obligation.


3. to whom do we send your personal data?

  1. We may send your personal data to third-party subcontractors we call upon to process your data for purposes described in Article 2 above, such as:

  1. to host our website (as host),

  2. to send you our newsletters and ads (as marketing company).

  1. These third-party subcontractors may only process your personal data in accordance with our instructions. We equally guarantee that each of these third-party subcontractors were selected with the utmost care and are committed to ensure the security and integrity of your personal data.

  2. We may be legally obliged to send your personal data to competent authorities or their representatives, to judicial authorities, to public authorities or government agencies, including to relevant data protection authorities, for us to comply with a legal obligation as stated in Article 2.

  3. We won’t send your personal data in identifiable form to any other third party than those mentioned in Articles 3.1 and 3.2 without your express consent. 

  4. Other types of disclosure

Amnovis may share or disclose your personal data and other information as follows:

  • To enforce our rights, prevent fraud and for safety. To protect and defend the rights, property, or safety of us or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud.

4. personal data processing location

  1. Your personal data are essentially processed within the European Economic Area (EEA). 

  2. In order to process your personal data for the purposes outlined in Article 3 above, we may equally transfer your data to third parties processing them on our behalf outside the EEA. Any entity outside the EEA processing your data shall observe the suitable precautions regarding the processing of your personal data. Such precautions shall be settled by:

  1. a decision of the European Commission establishing the adequacy, or

  2. contractual guarantees, such as the EU standard contractual clauses.

5. personal data processing time

  1. Your personal data will only be processed as long as necessary for the purposes stated in article 2 to be fulfilled or, if applicable, until the moment you withdraw your consent. The withdrawal of your consent may imply that you won’t be able to use all or part of our website. 

  2. We will anonymise your personal data as soon as they are no longer necessary for the purposes described in Article 2 above, except in the following cases:

  1. if it were in the best interest of Amnovis, or another third party, to keep your personal data in identifiable form, or

  2. a legal or regulatory obligation, or court or administrative decision preventing us from misidentifying your personal data.

6. Security

  1. Amnovis takes security seriously. We take various steps to protect the personal data you provide to us to protect these personal data from loss, misuse, and/or unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store, and the current state of the technology.

7. YOUR RIGHTS

  1. Access right. You have the right to be informed of whether we process or not your personal data, and if that is the case, to have access to these data. 

You may exercise this right by submitting a request to us as described in Article 7.7 of the current Privacy Policy. We reserve the right to bill you a reasonable administration allowance for successive repeated requests which are clearly submitted to harm or affect us. Each request should specify for the processing activity for which you wish to exercise your access right and the data categories that you wish to consult.

  1. Right of rectification. You have the right to correct your personal data, i.e. to ask for the inaccurate data regarding you to be corrected for free. 

You may exercise this right by submitting a request to us as described in Article 7.7 of the current Privacy Policy. If you submit a rectification request by e-mail or by letter, it shall be accompanied by a proof of the data’s inaccuracy.

  1. Right to erase data. You have the right to erase your personal data, i.e. to ask for them to be erased if they are no longer necessary in the light of the purposes mentioned in Article 2 above or shall you withdraw your consent for their processing. 

You may exercise this right by submitting a request to us as described in Article 7.7 of the current Privacy Policy. However, you must keep in mind that, in case such a request were submitted, we shall consider:

  1. our interests and those of third parties, which may count more than yours, and

  2. all legal and regulatory obligations, or court or administrative decisions which may be in contradiction with the erasure of your data.

  1. Limitation right. You have the right to limit the processing of your personal data instead of erasing them, i.e. to ask us to limit the processing of your data shall:

  1. we carry out the control of your personal data’s accuracy,

  2. the processing be illegitimate and you oppose yourself to the erasure of your personal data,

  3. you need your personal data to assert, exercise or defend your legal rights, while we don’t need your data any more for the purposes mentioned, or 

  4. we assess whether our interests are worth more than yours once you enforce your right of opposition.

  1. Right of opposition. You still have the right to oppose processing of your personal data for direct marketing purposes. In any other case, you have the right to oppose processing of your personal data if:

  1. the processing is based on our legitimate interest and

  2. you are able to demonstrate the existence of the serious and justifiable reasons regarding your specific case justifying such an opposition and

  3. our legitimate interests don’t prevail over your interests.

  1. Right to data portability. You have the right to data portability, i.e. you can obtain from us all the personal data you supplied us in a structured format, currently used and readable by machine if your data is processed by automated means and based on your consent or on a contract concluded with you.

  2. Right to withdraw consent. If the processing of your personal data rests upon your consent, you always have the possibility to withdraw your consent as mentioned in Article 2 of the current Privacy Policy. You can always unsubscribe to opt out of receiving e-mails informing you about our products and services. 

  3. Request submission. If you wish to exercise one of your aforementioned rights, it is possible, in some cases, to do so in your profile settings. You can equally submit your request by sending an e-mail to info@amnovis.com. We shall acknowledge receipt of your request. If your request is received, we shall fulfil it as soon as reasonably possible and within thirty (30) days from the receipt of the request at the latest. 

8. Contact and claims

  1. If you have any question or claim regarding the way we process your personal data, you may contact us by sending an e-mail to info@amnovis.com.

  2. You always have the right to lodge a complaint before the relevant data protection authorities. For Belgium: 

Gegevensbeschermingsautoriteit -
Drukpersstraat 35, 1000 Brussel 

Tel: +32 (0)2 274 48 00 or email: contact@apd-gba.be

9. Other websites

This Privacy Statement only relates to our Website. We are not responsible for the privacy, information or other practices of third parties, including third parties who operate a website to which our Website contains a link. Including a link on the Website does not mean that we endorse the linked website.

In addition, we may offer you access to third party features that allow you to post content to your social media account(s). Please note that any information you disclose by using these features will be governed by the applicable privacy policies of the third party and not by this Privacy Statement. We have no control over, and are not responsible for, the way in which third parties use the information you provide when you use these features.