Cookie Policy

                      WHO ARE WE?

                      Your personal data are being processed by Amnovis BV, a limited liability company under Belgian law, having its registered offices at Betekomsesteenweg 47C, 3200 Aarschot, Belgium, with company number 0748.862.962, RLE Leuven (hereinafter “Amnovis”) as the Controller of the processing according to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as the related legal and regulatory provisions regarding personal data protection. If you have any further question, please contact us by sending an e-mail to


                      Scope of application. The current Cookies Policy (hereafter ‘Cookies Policy’) shall apply between you and Amnovis BV when you use our website (accessible via or any other domain name redirecting the surfer towards this website), our services described in the Terms of Use (available on, or yet again, when you contact us by e-mail or phone. 

                      Changes. Amnovis reserves the right to modify the current Cookies Policy at any time. Should this happen, Amnovis will inform you of these changes during your next visit to our website.

                      Confidentiality. For further information on the manner how we process personal data otherwise than by cookies, you may check our Privacy Policy on the following page:

                      ANNEX 1. WHAT'S A COOKIE?
                      A cookie is a small text file placed by a website’s server on your computer, tablet, Smartphone or mobile device when you visit a website. The cookie contains a unique code which makes it possible to recognize your browser once you visit the website again later on.

                      ARTICLE 1. COOKIES USED BY OUR WEBSITE
                      1.1. Cookies can be placed by us or a third party:
                      (1) First-party cookies are directly inserted and managed by Amnovis.
                      (2) Third-party cookies are inserted and managed by other parties, e.g. Google Analytics. They are created when you visit the website. They allow some data to be sent to third parties every time you visit the website.

                      1.2. There are 3 main types of cookies:
                      (1) Essential cookies: These cookies are crucial for visiting our website. For instance, they allow you to browse through the different parts of the website or to fill in the forms. 
                      (2) Functional cookies: Functional cookies are cookies which ease the use of our website, making them more enjoyable for the visitors and allowing you to customize even more your browsing experience. For instance, these cookies can memorize your language choice.
                      (3) Analytics cookies: Analytics cookies are used to collect details on how the visitors use our website (pages viewed, average visit length…) in order to enhance their contents, adapt them more to the visitors’ expectations and improve their usability. To analyse the use of our website, we also may call on Google Analytics, which equally uses cookies for this purpose. These cookies may be anonymous or not. Your prior consent is required for the use of non-anonymous cookies for analytical purposes.

                      Duration of the cookies
                      1.3. Cookies have a defined duration. There are temporary cookies and so-called permanent cookies.
                      (1) Temporary cookies (or ‘session cookies’) are temporarily stored in your device. They are automatically deleted once either the browser or the App is closed.
                      (2) Permanent cookies (or ‘persistent cookies’) are stored on your computer or mobile device beyond the closure of the browser or the App. They allow to recognize you on subsequent visits. They are kept on your device until their expiration date, until the downloading of a new version of the cookie or until you delete it manually.

                      2.1. The cookies below may be downloaded on your device if you use our website.

                      Category of Cookie Purpose Examples

                      Session & Security

                      Authenticate users, protect user data and allow the website to deliver the services users expects, such as maintaining the content of their cart, or allowing file uploads.

                      The website will not work properly if you reject or discard those cookies.

                      session_id (Odoo)
                      fileToken (Odoo)


                      Remember information about the preferred look or behavior of the website, such as your preferred language or region.

                      Your experience may be degraded if you discard those cookies, but the website will still work.

                      frontend_lang (Odoo)
                      Interaction History

                      Used to collect information about your interactions with the website, the pages you've seen, and any specific marketing campaign that brought you to the website.

                      We may not be able to provide the best service to you if you reject those cookies, but the website will work.

                      im_livechat_previous_operator_pid (Odoo)
                      utm_campaign (Odoo)
                      utm_source (Odoo)
                      utm_medium (Odoo)

                      Advertising & Marketing

                      Used to make advertising more engaging to users and more valuable to publishers and advertisers, such as providing more relevant ads when you visit other websites that display ads or to improve reporting on ad campaign performance.

                      Note that some third-party services may install additional cookies on your browser in order to identify you.

                      You may opt-out of a third-party's use of cookies by visiting the Network Advertising Initiative opt-out page. The website will still work if you reject or discard those cookies.

                      __gads (Google)
                      __gac (Google)


                      Understand how visitors engage with our website, via Google Analytics. Learn more about Analytics cookies and privacy information.

                      The website will still work if you reject or discard those cookies.

                      _ga (Google)
                      _gat (Google)
                      _gid (Google)
                      _gac_* (Google)

                      ARTICLE 3. YOUR CONSENT

                      3.1. We need your consent in order to insert cookies (except when it comes to essential cookies). You give your consent by clicking the relevant button in the cookies banner. 

                      3.2 You may refuse to download cookies (except for essential cookies) by not giving your consent. If you wish to withdraw your consent, you may delete cookies already downloaded on your device at any time. The browser makers’ website provides further details on how to delete the cookies.

                      If you refuse downloading cookies or withdraw your consent, it is possible that (some parts of) our website wouldn’t work optimally.

                      4.1. We may send your personal data to other entities belonging to the Amnovis group and may also call upon third-party subcontractors to process your data for purposes described in Artikel 2 above, such as:
                      a) to recommend you our website (as host), or
                      b) to send you our ads (as marketing company).
                      4.2 These third-party subcontractors may only process your personal data in accordance with our instructions. We equally guarantee that each of these third-party subcontractors were selected with the utmost care and are committed to ensure the security and integrity of your data.
                      4.3 We may be legally obliged to send your personal data to competent authorities or their representatives, to judicial authorities, to public authorities or government agencies, including to relevant data protection authorities, for us to comply with a legal obligation.
                      4.4 We won’t send your personal data in identifiable form to any other third party than those mentioned in Articles 4.1 and 4.2 without your express consent. We may, however, send anonymised and/or aggregated data to other third parties, who may use these data to improve our services as well as their marketing.

                      5.1. Your personal data are essentially processed within the European Economic Area (EEA). 
                      5.2 In order to process your personal data for the purposes outlined in Article 4 above, we may equally transfer them to third parties processing them on our behalf outside the EEA. Any entity outside the EEA processing your personal data shall observe the suitable precautions regarding the processing of your data. Such precautions shall be settled by:
                      a) a decision of the European Commission establishing the adequacy, or
                      b) contractual guarantees.
                      5.3 We may transfer anonymised and/or aggregated data to third parties outside the EEA. Shall such a transfer occur, we shall make sure that every precaution established ensures the security and integrity of your data and of every right regarding your personal data which you may have under the current binding law.

                      6.1. Your personal data will only be processed as long as necessary for the purposes stated in Article 4 to be fulfilled or, if applicable, until the moment you withdraw your consent. The withdrawal of your consent may imply that you won’t be able to use all or part of our website. 
                      6.2 We will misidentify your personal data as soon as they are no longer necessary for the purposes described in Article 4 above, except in the following cases:
                      a) if it were in the best interest of Amnovis, or another third party, to keep your personal data in identifiable form, or
                      b) a legal or regulatory obligation, or court or administrative decision preventing us from misidentifying your personal data.

                      ARTICLE 7. YOUR RIGHTS
                      7.1. When we gather and use your personal data, you have rights to access, to correct, to erase, to data portability, limitation rights and rights to object to the processing of your personal data, as defined by the Privacy Policy. 
                      7.2 If the processing of your personal data rests upon your consent, you may always withdraw it as mentioned in Article 3 of the current Cookies Policy.

                      ARTICLE 8. CONTACT AND CLAIMS
                      8.1. If you have any question or claim regarding the way we process your personal data, you may contact us by sending an e-mail to [insert email address] or a letter to Amnovis BV, at the address mentioned above.
                      8.2 You always have the right to lodge a complaint before the relevant data protection authorities.